SHIPPING AND DELIVERY POLICY

At Pinksha, we want to ensure a seamless and satisfactory shopping experience for our customers. Please read our Shipping and Delivery Policy to understand the details of our shipping process:

  1. Order Processing:
    • 1.1 Once your order is placed, it will undergo processing and verification before shipment.
    • 1.2 Please allow 1-2 business days for order processing, excluding weekends and holidays.
    • 1.3 You will receive a confirmation email with your order details and tracking information once your order has been shipped.
  2. Shipping Methods and Delivery Time:
    • 2.1 We partner with reputable courier services to deliver your orders safely and efficiently.
    • 2.2 The estimated delivery time is 3-5 business days within India, excluding any unforeseen delays.
    • 2.3 Delivery times may vary depending on your location and the availability of the product.
    • 2.4 We offer both standard and express shipping options. The shipping method can be selected during the checkout process.
  3. Shipping Charges:
    • 3.1 Shipping charges are calculated based on the total order value, weight, and shipping destination.
    • 3.2 The applicable shipping charges will be displayed at the checkout before you complete your purchase.
  4. Tracking Your Order:
    • 4.1 You can track the status of your order by using the provided tracking number in the shipping confirmation email.
    • 4.2 Visit the courier’s website and enter the tracking number to get real-time updates on the whereabouts of your package.
  5. Delivery Attempts and Notifications:
    • 5.1 The courier will attempt delivery of your package to the provided shipping address.
    • 5.2 If the delivery is unsuccessful, a notification will be left at your doorstep or sent to your contact number/email for further instructions.
    • 5.3 It is important to provide accurate contact details to ensure smooth communication regarding your delivery.
  6. Non-Delivery and Returns:
    • 6.1 If the courier is unable to deliver your package after multiple attempts or due to an incorrect address, the package will be returned to us.
    • 6.2 In such cases, please contact our customer support team at contact@pinksha.com to arrange for re-shipment or refund.
  7. International Shipping:
    • 7.1 At present, we only offer shipping within India. International shipping is not available.
    • 7.2 For customers outside India, we recommend using freight forwarding services for delivery to your preferred location.

Please note that the shipping and delivery policies mentioned above are subject to change based on various factors such as government regulations, courier services, and other unforeseen circumstances. Any updates or modifications to our policies will be communicated to you through our website or via email.

If you have any questions or concerns regarding our Shipping and Delivery Policy, please contact us at contact@pinksha.com