Frequently Asked Questions

Welcome to our FAQ page! We have compiled a list of frequently asked questions and their answers to provide you with all the information you need about our fashion store and our products. If you have any additional questions or concerns, please feel free to contact us, and our friendly customer support team will be happy to assist you.

We exclusively offer a curated selection of women’s clothing, including elegant dresses, casual wear, and seasonal collections designed to suit every occasion.

We provide a detailed size guide for each product to help you choose the right size. If you’re unsure, feel free to contact our customer support for personalized assistance.

We offer a hassle-free return policy within7 days of delivery. Items must be unworn, unwashed, and with original tags intact. Please refer to our return policy page for more details.

Shipping times vary based on your location. Typically, orders are delivered within 5-7 business days. We also offer express shipping options at checkout.

Once your order is shipped, you’ll receive a tracking number via email. You can use this number to track your order directly on our website or through the courier’s tracking portal.

 

We accept a variety of payment methods, including credit/debit cards, net banking, and popular mobile wallets. All transactions are secure and encrypted.

Currently, we only ship within India. However, we are continuously expanding our operations and may offer international shipping in the future.

In the unlikely event that you receive a damaged or defective product, please contact our customer support team immediately, and we will do our best to resolve the issue as soon as possible. We may offer a replacement or a refund, depending on the product category and the extent of the damage.

Yes, you can cancel your order before it is shipped. To cancel your order, please log in to your account on our website or mobile app and follow the instructions. If your order has already been shipped, you can still return it within the specified return period.

If you have any problems with your account, such as login issues or forgotten password, please contact our customer support team, and we will be happy to assist you. We may ask you to verify your identity for security purposes.

You can contact our customer support team via email. Our customer support team is available 24/7 to assist you with any questions or concerns you may have. Please visit our website for more information.